Most Common Samsung Twin Cooling Fridge Freezer Problems

Most Common Samsung Twin Cooling Fridge Freezer Problems

The Twin Cooling technology of Samsung is Numero-Uno when we talk about energy saving, temperature control, humidity preservation, or odor control.

As a buyer, you would never wish to develop any issues in the working of your Samsung Twin Cooling Fridge, but it may happen once in a blue moon. Almost every problem related to the functioning of a Fridge Freezer is fixable.

One of the most common issues with the Samsung twin-cooling fridge freezer is that the freezer is not cool enough or the fan is not working.

Other common issues may include excess noise being made by the fridge freezer, low cooling, or that the freezer has stopped working completely.

Generally, all these issues can be resolved at home without the intervention of an expert. So, let us understand about these common problems, their potential causes, and some DIY remedies.

Samsung Twin Cooling Fridge Freezer Issues:

The most common problems you may face for your fridge freezer from Samsung are listed below:

1. Freezer Fan is not working:

This is one of the most common problems faced in a freezer functioning. There can be several reasons why the fridge freezer fan is not working. The most common causes may include a loose fan, a burnt motor, or an excess ice built up.

If the freezer fan is loose, it will never work. You must check for the freezer fan and tighten it before you again start the fridge. You may even face the problem of a burnt motor in extreme cases.

This burnt motor will hamper the functioning of the fan, so you will need a motor replacement. Another issue can be an Ice build-up around the fan that can cause the fan to fail.

You need to defrost the freezer if you see a lot of ice in the freezer. Turn the unit off and take out the ice bucket. Melt the ice using a heat source and then reset the fridge to reboot the system. Place the ice tray and power on the fridge.

2. Ice Maker is not functioning:

Another common issue is that the fridge’s ice maker is not functioning. It usually happens if there is a lot of power fluctuation. The best way to resolve this common issue is to unfreeze the ice maker by following some simple steps.

Start by turning off your unit and taking out the ice tray to melt the ice using a heat source like a hair dryer. Press the reset button and reboot the unit. Place the ice tray in its place and switch on the power again.

3. The Freezer is just not freezing:

The role of a freezer is to freeze. The whole purpose gets defied if this doesn’t happen.

This may happen because of some common reasons like an onboard error, improper defrostation of the evaporator, a freezer being placed near a heat source, the unit lacks clearance, the compressor not functioning properly, and many more.

If there is a problem with the computer setup of your fridge, then the freezer will fail to freeze. Reboot the refrigerator by unplugging it from the power source, wait for a minute, and then re-plug it.

There is an evaporator inside the freezer which plays a key role in freezing the food. If the freezer is not defrosted timely, it will not generate frosting air properly. To fix the issue you need to take out the back panel of the freezer and defrost the coils.

If your refrigerator is placed close to a fireplace or receives a lot of direct sunshine, it may not freeze efficiently. You need to change the position of your unit to get an adequate freezing temperature.

Another key factor is that the unit must have a good air circulation for optimum performance. Remove items that may block the air circulation of the unit. Keep it at least 2-3 inches away from the wall.

Another factor to be seen is that the performance of the freezer depends a lot on the compressor which needs to run continuously and optimally.

If you find the compressor to be overheated, just unplug it for a few hours. If you find the motor to be defective, you must replace it.

If you feel that the condenser coils of the unit are clogged with dirt then you must vacuum the coils to scrub off dirt. If your freezer has a lot of items, it may also block the cold air circulation in the compartment. Do not overstock the freezer with supplies.

4. Freezer is making noise:

Another common issue is that the freezer is making a lot of noise. It is generally the freezer fan that makes the noise. The issue crops up if there are a lot of ice deposits around the fan.

What you can do to fix it is to switch off the unit for a few hours and power it on later to reduce the ice mass. If you still find a lot of ice after self-thawing, leave it unplugged overnight and defrost it in the morning.

5. Freezer is warming-up items:

Your freezer needs to freeze, not thaw. Thawing can be a reason for concern.

You need to unthaw by unplugging the unit, waiting for about a minute, and then re-plugging it to press the temperature button of the freezer and holding it for a few seconds. The unit should now work fine.

6. Refrigerator is not cooling:

The main job of a fridge is to cool things. That may not happen if you have clogged or dirty condenser coils. You need to vacuum-clean the coils and use a stiff brush to de-clog them.

Clean the freezer compartment to let it function effectively. The Display Mode, also called the cooling-off mode, may hamper the cooling function. Switch it off to enable the cooling.

7. Freezer is not functioning at all:

It may happen that the freezer may fail entirely, and no hacks come to the rescue. If that’s the case, you must unplug the unit, check the circuit, and if nothing works, contact the Samsung service team.


You now know about the most common Fridge Freezer problems you may face, the underlying causes, and some home fixes. Use these tips to troubleshoot your refrigerator and enjoy its smooth functioning.

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